John D. Spence Consulting

Building Organizational Capacity

Role of Evaluation
Why consider an Evaluation Consultant?

Many small businesses and not-for profit organizations "fly by the seat of their pants" when it comes to developing and using data.  While some don't collect data, others tend to become overwhelmed with tons of useless data.  Both result in lost opportunity to learn and improve.  Data must be valid, relaible and lead to actionable information.  An evaluation consultant can help:

Ask the right questions
by analyzing your organization's data needs.

Collect the right data by using proven tools to assure you are getting reliable and valid data that you can use.  (And not spend the money and effort to collect data that is not useful.)

Understand data trends and gauge successful interventions

Learn from the information to meet your organization's mission and goals.
Training

Make the most of your training investment.  Sending an enployee to a training event should be more than just time away from work.  Training evaluation can help demonstrate change in on-the-job performanceand a assure that you are getting the right trainng for your limited training investment funds.  An analysis of your organization's training needs will help determine what training is needed and whether a customized training event at your site is more cost effective.

Metrics for Human Resources

Does your Human Resources efforts contribute to strategically to your organization?  The right metrics and HR analytics can shift your HR functions from merely processing transactions to fufilling a strategic role within your organization.

Measuring Results and Using Data

Good data use starts with asking the right questions.  A thorough analysis of your data needs and desired results is the first step followed by a careful review of available data.  Data development will need to occur if gaps are identified or if data is not currently available.  Data development may use a variety of collection methods including record reviews, surveys, focus groups or observation.  Data development processes will identify data sources, methods, instruments and procedures to yield the data you need.  One the data is obtained, data analysis helps get from raw numbers to an actionable plan for improvement.  Good practices in measuring and using data lead to learning and improvement.